About IGNI

Here at IGNI we have a saying that values are like fingerprints, not everyone’s are the same but you leave them on everything you do. So just like that we work on the basis that we “Do the right thing”.

Acting with strong ethics is a priority for everyone representing the organisation as well as the company’s behaviour as a whole.

Honesty. It’s not just the best policy. It’s a core business practice to act in a transparent, trustworthy manner that earns the respect of our customers.

Promise to Customers. Creating a great customer experience begins with staying true to the words we speak and the bonds we make.

Quality. Companies are judged by the craftsmanship of their products and services, so here at IGNI the highest standards must be maintained at all times.

  • Apply in 60 Seconds
  • Free Survey
  • Qualified Engineers
  • We Handle the Grant

Why Igni?

The right people for the job

We’re not a call centre. We’re experienced heating engineers and energy advisers who care about getting you the best result.

  • MCS-Certified Engineers

    Every heat pump installation is carried out by MCS-certified engineers - the gold standard required to access the BUS grant.
  • We Handle the Grant Claim

    Navigating government schemes is complex. We submit the entire BUS application on your behalf - you just sign off on the work.
  • 4.5★ Rated on Trustpilot

    Our customers consistently rate us highly for communication, quality, and aftercare. We don't disappear after installation.
  • Genuinely Honest Advice

    We'll tell you honestly whether the Boiler Grant, the Heat Pump Grant, or neither is right for your home - not just what earns us the biggest sale.
  • Gas Safe & Fully Insured

    All engineers are Gas Safe registered and fully insured. Every installation meets manufacturer and Building Regulations standards.
  • Real People, Real Support

    Phone, email, or request a callback. You'll speak to someone who knows your case - not a script reader who passes you on.

OUR GRANTS

Two ways to upgrade your heating

  • FREE HEATING UPGRADE

    Air Source Heat Pump

    £0 TO PAY

    FOR ELIGIBLE CUSTOMERS

    Upgrade your home with a FREE Air Source Heat Pump, subject to eligibility. IGNI manages the process from application and survey through to installation.

    • FREE Air Source Heat Pump installation
    • No income test or means test
    • Available to eligible homeowners
    • IGNI handles the application process
    • Property survey and system design included
    • Modern, low-carbon heating system
    • Available in England and Wales
    • No upfront cost
  • FREE BOILER UPGRADE

    Boiler Upgrade

    £0 TO PAY

    FOR ELIGIBLE HOUSEHOLDS

    Upgrade your boiler to a free air source heat pump, subject to eligibility. IGNI manages the application, survey and installation.

    • Free air source heat pump installation
    • Funded through the Boiler Upgrade Scheme
    • Available to eligible households
    • IGNI handles the application
    • Home survey included
    • Your boiler is replaced with an air source heat pump

Our Process

Simple. Fast. Hassle-Free.

From your first enquiry to a warm home – IGNI guides you through every step.

1

Check Eligibility

Answer a few quick questions online or speak with our team. We’ll confirm in minutes whether your home qualifies for the heat pump grant.

2

Free Home Survey

An MCS-certified IGNI engineer visits your home to assess your property and recommend the right heat pump for you.

3

We Apply for the Grant

IGNI submits the heat pump grant application to Ofgem on your behalf. The grant is deducted directly from your installation invoice.

4

Installation & Handover

Your new heat pump is installed to the highest standard. We handle commissioning, handover, and aftercare.

1

Check Eligibility

Answer a few questions about your home and how you heat it. We’ll tell you quickly whether you qualify for a boiler upgrade to an air source heat pump.

2

Free Home Survey

An IGNI surveyor visits to confirm the property and the right heat pump.

3

We Apply for the Grant

IGNI prepares and submits the Boiler Upgrade Scheme application for you, and keeps you updated.

4

Installation and Handover

Your air source heat pump is installed and commissioned. We walk you through it and leave the paperwork with you.

Got a question? We’re here to help

We’re happy to answer your questions and help you find the best heating solution for your home.

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